PRIVACY POLICY

Last Updated: April 29, 2025

1. Introduction

This Privacy Policy describes how Dog Buddy USA ("we," "us," or "our") collects, uses, and shares information about you when you visit or make a purchase from https://dogbuddyusa.com (the "Website").

By using our Website, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

Personal Information you provide:

Name

Email address

Shipping and billing address

Phone number

Payment information (processed securely by third-party payment providers)

Usage Data collected automatically:

IP address

Browser type and version

Pages visited and time spent

Device type and identifiers

Referring URLs

Cookies and Tracking Technologies: We use cookies to enhance your browsing experience, remember your preferences, and analyze website traffic. You can control cookie settings through your browser.

3. How We Use Your Information

We use your information to:

Process and fulfill your orders

Send order confirmations and shipping updates

Respond to customer service inquiries

Improve our Website and services

Send marketing emails (only with your consent)

Comply with legal obligations

4. Sharing Your Information

We do not sell your personal information. We may share your data with:

Payment processors (e.g., Stripe, PayPal) to process transactions

Shipping carriers to deliver your orders

Analytics providers (e.g., Google Analytics) to understand website usage

Legal authorities when required by law

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Order information is typically retained for 7 years for tax and accounting purposes.

6. Your Rights

As a US-based customer, depending on your state, you may have the right to:

Access the personal information we hold about you

Request correction of inaccurate data

Request deletion of your personal data

Opt out of marketing communications at any time

To exercise these rights, contact us at [Contact Email].

7. Children's Privacy

Our Website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

8. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

9. Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated "Last Updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Dog Buddy USA Email: [Contact Email] Website: https://dogbuddyusa.com